Terms & Conditions

Terms and conditions for Preparing for Living Things 

Wildlife Experiences

To ensure a smooth and enjoyable wildlife experience, please take note of the following terms and conditions requirements:

1. Venue: Living Things are fully insured to provide our animal services in the UK. Hired venues and public areas must receive permissions to allow Living Things to present our services and experience at the venue or location.
2. Parking: Please provide nearby parking for our team to transport the animals safely. Any parking charges or vouchers will need to be covered or provided on the day. Kindly note If parking is not available, this may result in a delay and we may not be able to carry out your booking
3. Setup Area: Our wildlife presenter will need a quiet area and 2 sturdy chairs for the show. Our setup includes our pop up banner, and our animals rest safely behind creating them a quiet and safe area.
4. Weather: please note that our outdoor events are weather permitting. If conditions are excessively sunny, rainy, or windy, we may require an alternative indoor area as a backup. This precaution is taken to prioritise the safety and comfort of both participants and the animals involved.
5. Food Policy: Please cover or put away all food throughout the duration of the experience for health and hygiene reasons.
6. Balloons: You are welcome to have balloon displays, but please avoid loose balloons as they may frighten our animals.
   
7. Pets: To ensure the well-being of our animals and your own pets, it is essential to keep any pets in another room/area during the experience. If this cannot happen the show will not be able to go ahead. 
8. Timely Start: We recommend welcoming guests at least 15-30 minutes earlier to ensure everyone is settled. Starting the show promptly allows for a seamless experience.
9. Animal Welfare and Safety: We prioritise animal welfare and safety. Please follow the provided guidelines and instructions during the experience. Living things ensure that all participants involved in any encounter with our animals receive a verbal animal welfare and handling briefing from our animal handler/s before their encounter.
10. Animal Availability: Animals may not appear in the show if their welfare is compromised, and this decision will be made by the handler on the day.

Petting Experience

For a successful petting experience, please consider the following requirements:

1. Venue: Living Things are fully insured to provide our animal services in the UK. Hired venues and public areas must receive permissions to allow Living Things to present our services and experience at the venue or location.
2. Parking: Ensure nearby parking is provided for transporting animals and equipment safely. Any parking charges will need to be covered.
3. Setup Area: Your animal handler/s will require a quiet area and 2 sturdy chairs for the experience.
4. Weather: please note that our outdoor events are weather permitting. If conditions are excessively sunny, rainy, or windy, we may require an alternative indoor area as a backup. This precaution is taken to prioritise the safety and comfort of both participants and the animals involved.
5. Food Policy: All food should be covered or put away during the duration of the experience for health and hygiene reasons.
6. Balloons: You are welcome to have balloon displays, but please avoid loose balloons as they may startle our animals.
7. Timely Start: We recommend welcoming guests at least 15-30 minutes earlier to allow ample time for everyone to settle in.
8. Animal Welfare and Safety: We prioritise animal welfare and safety. Please follow the provided guidelines and instructions during the experience.
9. Animal Availability: Animals may not appear in the experience if their welfare is compromised, and this decision will be made by the handler/s on the day.

TV, Film, and Media Productions

To ensure a successful production involving our animals, please consider the following requirements:

1. Locatation: Living Things are fully insured to provide our animal services in the UK. Hired venues and public areas must receive permissions to allow Living Things to present our services and experience at the venue or location.
2. Parking: Please provide nearby parking for safe transportation of the animals. Any parking charges will need to be covered.
3. Resting Area: Our animal handlers will need a quiet and lockable resting area for the animals.
4. Food Policy: All food should be covered or put away during the production for health and hygiene reasons. Thorough hand washing may not be possible until the end of the encounter.
5. Weather: please note that our outdoor events are weather permitting. If conditions are excessively sunny, rainy, or windy, we may require an alternative indoor area as a backup. This precaution is taken to prioritise the safety and comfort of the animals involved.
6. Noises Please consider sounds on the day. Some animals may be noise sensitive, please consult with our team prior if you have any concerns or queries
7. Timely Start: We highly recommend allowing at least one hour before the production for our handlers to assess the location, rehearse, and acclimatise the animals.
8. Animal Welfare and Safety: We prioritise animal welfare and the health and safety of all involved. Please follow the provided guidelines and instructions during the production. Living things ensure that all participants involved in any encounter with our animals receive a verbal animal welfare briefing from our handler or consultant before the encounter.
9. Animal Availability: Animals may not appear in the production if their welfare is compromised, and this decision will be made by the handler on the day.